Mandaluyong City, Philippines (June 30 to July 1, 2024): In a move to redefine customer service within the security industry, SNS Security Agency recently concluded a two-day Customer Service Relations (CSR) seminar for Twin Oaks Place Condominium Corporation. Led by esteemed Retired Colonel Ronaldo Bautista Unay, the seminar aimed to equip security personnel with the skills and knowledge necessary to create positive and memorable experiences for tenants and customers alike. The seminar, attended by the management, staff, and security personnel of Twin Oaks Place Condominium Corporation, delved into the nuances of customer interaction, emphasizing the importance of building trust, fostering loyalty, and consistently providing outstanding service.